Traveling by train is an experience that most of us know very well. From the scenic views that grace our windows to meeting new people, train journeys can be a source of great excitement. However, it’s common that this experience gets dampened by the quality of food available on board. But thanks to the Indian Railway Catering and Tourism Corporation (IRCTC), this is now changing. The Indian Railways has come up with a solution to this problem – the IRCTC e-Catering service Zoop.
Zoop is a platform for online food delivery in trains, launched by IRCTC to improve train passengers’ dining experiences. Passengers can now order food on train from FSSAI-approved top-rated restaurants along the route and have it delivered right to their seats using the Zoop App.
To start using the Zoop App for IRCTC food orders, go to the Zoop website or download the app from the Google Play Store or Apple App Store. The website has a search function that allows you to look for food options by entering your PNR (Passenger Name Record) number, train name/number, or station name. This makes it simple to locate the food options available along your route, or near particular train stations. The vast variety of options range from North Indian Thalis to South Indian Dosas, Chinese cuisine, and even fast food such as burgers and pizzas. After you’ve decided on your meal, you can place your order and pay online. The food will be prepared by your preferred restaurant and delivered to your train seat at the designated station. You can even track the status of your order on the Zoop website or app to find out when your food will arrive.
But Zoop’s advantages don’t stop there. As all restaurants on the platform are required to adhere to strict quality standards, the service also ensures that the food served is hygienic and of high quality.
Additionally, you can also order food in train on WhatsApp with Zoop simply by sending ‘Hi’. Here’s how it works:
Step 1: Start a WhatsApp conversation with Zoop
To order your food in train on WhatsApp, start a WhatsApp conversation with Zoop by sending ‘Hi’ to +91 7042062070 . When you begin the conversation, Zoop will ask for your PNR number which is required to locate your details like seat number and coach position on the train.
Step 2: Decide on an upcoming station
After you have verified your information, Zoop will ask you to select an upcoming station where you want to receive your meal order. This step allows you to plan your food on train ahead of time and avoid rushing at the last minute. Zoop delivers food to many major Indian railway stations, so that you have plenty of options.
Step 3: Select a restaurant and place your order
After you’ve selected a station, Zoop will guide you through the process of selecting a restaurant, choosing food items and placing your food order. You can browse the menu of the restaurant you choose and order the dishes you want. Zoop serves a variety of dishes, including vegetarian thalis and Italian pizzas.
Step 4: Make a payment for your order
After placing your order, you can pay for it via WhatsApp or pay upon delivery with the COD option. Zoop lets you track your order and see when it will be delivered to you at the designated station ensuring that your food arrives on time.
Step 5: Relax and enjoy your meal
You can sit back, relax, and enjoy your meal once your order has arrived. Zoop provides a streamlined experience from order to delivery with dedication to hygiene and sanitation, so you can be confident that your food is safe to eat because all of its restaurants are FSSAI-certified.
Zoop not only ensures a convenient and tasty online food delivery in train, but it also helps you keep your order bill low. You can take advantage of discounts and special offers while placing your order on Zoop by using the coupon codes ‘ZOOP50’ and ‘ZOOP100’ to save Rs. 50 and Rs. 100, respectively, on your order.
Also Read: Benefits of Pre-Ordering Railway Food Online
Zoop enables you to find the ideal match for any culinary desire and enjoy delicious food delivery in train! It offers additional services to make your train journey more comfortable, in addition to IRCTC food ordering. Zoop also provides additional features like Orders for groups, checking PNR number and more.
So the next time you are traveling by train, don’t forget to download the Zoop App or to simply WhatsApp your order and turn your regular train journey into a 5-star travel experience.