{"id":4507,"date":"2025-11-10T16:56:16","date_gmt":"2025-11-10T16:56:16","guid":{"rendered":"https:\/\/www.zoopindia.com\/blog\/?p=4507"},"modified":"2025-11-10T16:56:16","modified_gmt":"2025-11-10T16:56:16","slug":"guide-to-file-a-tdr-in-irctc","status":"publish","type":"post","link":"https:\/\/www.zoopindia.com\/blog\/guide-to-file-a-tdr-in-irctc","title":{"rendered":"Step-by-Step Guide to File a TDR in IRCTC \u2013 Rules, Time Limits &#038; Refunds"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">When it comes to long journeys, the first thing that comes to everyone&#8217;s mind is trains. Traveling by train is hassle-free, and we often arrive at our destination without even realizing it. However, sometimes trains are <a href=\"https:\/\/www.zoopindia.com\/check-train-time-table\">cancelled or delayed for various reasons<\/a>. This often causes some inconvenience. In such situations, it&#8217;s difficult to understand how to get your train ticket money back.<\/span><\/p>\n<p><a href=\"https:\/\/www.zoopindia.com\/offers\"><img decoding=\"async\" src=\"https:\/\/www.zoopindia.com\/_next\/image?url=%2Fassets%2Fimages%2FstationListOffers%2FribbonFour.webp&amp;w=580&amp;q=75\" alt=\"direct delivery\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">This problem troubles many people. But now there&#8217;s no need to worry. Passengers can file a TDR (Ticket Deposit Receipt) to get their money back. Many people in our country are unfamiliar with TDR. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, in this blog, let&#8217;s explore what a TDR is, how to file it, and its rules and deadlines.<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_65 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.zoopindia.com\/blog\/guide-to-file-a-tdr-in-irctc\/#What_is_a_TDR\" title=\"What is a TDR?\">What is a TDR?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.zoopindia.com\/blog\/guide-to-file-a-tdr-in-irctc\/#Under_what_circumstances_can_a_TDR_be_filed\" title=\"Under what circumstances can a TDR be filed?\">Under what circumstances can a TDR be filed?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.zoopindia.com\/blog\/guide-to-file-a-tdr-in-irctc\/#Time_Limits_for_Filing_a_TDR\" title=\"Time Limits for Filing a TDR\">Time Limits for Filing a TDR<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.zoopindia.com\/blog\/guide-to-file-a-tdr-in-irctc\/#Process_to_File_a_TDR_on_IRCTC\" title=\"Process to File a TDR on IRCTC \n\">Process to File a TDR on IRCTC \n<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.zoopindia.com\/blog\/guide-to-file-a-tdr-in-irctc\/#When_and_how_much_will_you_receive_a_refund\" title=\"When and how much will you receive a refund?\">When and how much will you receive a refund?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"What_is_a_TDR\"><\/span><span style=\"font-weight: 400;\">What is a TDR?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">TDR is a process through which train passengers can request a refund from the Railways. Passengers can only do this if they have booked a ticket but have not traveled or have encountered a problem during their journey. For those who have <a href=\"https:\/\/www.zoopindia.com\/blog\/tips-to-book-confirm-tatkal-ticket-on-irctc\">booked tickets through the IRCTC website<\/a> or mobile app and have not traveled, they must file a TDR for that ticket.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Under_what_circumstances_can_a_TDR_be_filed\"><\/span>Under what circumstances can a TDR be filed?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">To understand the circumstances under which a TDR can be filed, below are some common circumstances that explain when a passenger can file a TDR.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Train cancellation \u2013 You can file a TDR if your train is completely cancelled.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the train is delayed by 3 hours or more and you do not want to travel that late, you can file a TDR.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the AC in an AC coach does not work, you can file a TDR. Whether you have traveled or not.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the train&#8217;s route has been changed and you do not want to travel on that new route, you can do this.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the train does not stop at the boarding station.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you have been shifted to a lower class, for example, if you booked AC and had to travel in Sleeper, you can still get a refund through this.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you have not traveled on an <a href=\"https:\/\/www.zoopindia.com\/blog\/rac-in-train-reservation\">RAC or waiting list ticket<\/a>.<\/span><\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.zoopindia.com\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4267\" src=\"https:\/\/www.zoopindia.com\/blog\/wp-content\/uploads\/2025\/02\/Pre-Order-Food-in-Train.jpeg\" alt=\"Pre-Order Food in Train\" width=\"1080\" height=\"250\" \/><\/a><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Time_Limits_for_Filing_a_TDR\"><\/span>Time Limits for Filing a TDR<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If you want to get your money back through a TDR, you must file it within the stipulated timeframe. Each situation has a different timeframe:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Train delay: A TDR must be filed before the train&#8217;s scheduled departure time. Otherwise, getting a refund may be difficult.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AC failure: File a TDR within 20 hours of the train&#8217;s arrival at the destination station.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Diversion of route or non-stop at the boarding station: In such cases, file within 72 hours (3 days).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Waiting or RAC ticket: A TDR can be filed up to 30 minutes before chart preparation.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Train cancellation: In such cases, a refund is automatically processed, however, sometimes the system requires a TDR.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">It is very important to keep in mind the deadline, because if you delay, your claim may be rejected.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Process_to_File_a_TDR_on_IRCTC\"><\/span>Process to File a TDR on IRCTC<b><br \/>\n<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In this article, we&#8217;ll learn how to file a TDR on the IRCTC website or app. The process is quite simple and takes just a few minutes.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><b>Login to your IRCTC account:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">To file a TDR, first visit <span style=\"color: #ff6600;\"><strong>www.irctc.co.in<\/strong><\/span> and log in by entering your user ID and password.<\/span><\/p>\n<p><b>Go to the &#8216;My Account&#8217; section:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">After logging in, click &#8220;My Account&#8221; \u2192 &#8220;<span style=\"color: #ff6600;\">My Transactions&#8221; \u2192 &#8220;File TDR<\/span>.&#8221;<\/span><\/p>\n<p><b>Select your ticket:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Select the ticket (PNR number) for which you want to file a TDR.<\/span><\/p>\n<p><b>Select the TDR reason:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Select the correct reason from the dropdown list, such as train delay, train cancellation, AC failure, route change, etc.<\/span><\/p>\n<p><b>Select passengers:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If there are multiple passengers on the ticket, select the passengers for whom you&#8217;re filing the TDR.<\/span><\/p>\n<p><b>Submit:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Click &#8220;File TDR,&#8221; accept the terms and submit the form.<\/span><\/p>\n<p><b>Receive confirmation:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Once the TDR is filed, a reference number or confirmation message will appear. This number will be used to check the status of your refund.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"When_and_how_much_will_you_receive_a_refund\"><\/span>When and how much will you receive a refund?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">After you file a TDR, IRCTC and the Railway Department investigate your case. If your claim is correct, the refund is sent to the same bank account from which the ticket was booked.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the train is cancelled: The full fare is refunded.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the train is severely delayed (more than 3 hours): In this case, the full fare is refunded, even if the journey is not undertaken.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If AC is not running: The <a href=\"https:\/\/www.zoopindia.com\/blog\/tatkal-ticket-booking-timings-charges-for-ac-or-non-ac-trains-tickets\">difference between AC and Non-AC fares<\/a> is refunded.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you travel in a lower class: The difference between the booked and actual class fares is refunded.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">On Tatkal tickets: Refunds are only available in special circumstances (such as train cancellation).<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Refunds are usually credited to your account within 7 to 60 days, depending on how long the railway investigation takes.<\/span><\/p>\n<p><b>Some important points<\/b><b><br \/>\n<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you can cancel a ticket before chart preparation, there&#8217;s no need to file a TDR.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep in mind that tickets cannot be cancelled after chart preparation; in such cases, TDR is the only means.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the ticket is booked over the counter (i-Ticket), you must submit an offline TDR through the station master.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Always provide the correct reason and details; providing incorrect information may result in a refund being rejected.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Refunds are not available for Tatkal tickets under normal circumstances.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you&#8217;ve cited AC failure or a service-related reason, you may sometimes need a certificate from the TTE.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Refunds are only credited to the account from which the ticket was booked, so keep that account active.<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.zoop.zoopindiaservice&amp;hl=en\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1265\" src=\"https:\/\/www.zoopindia.com\/blog\/wp-content\/uploads\/2023\/05\/New-orange-Google-Apple-1080x90-final-cta-1.webp\" alt=\"Download the Zoop App now from Google &amp; Apple App Stores\" width=\"1080\" height=\"90\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">The TDR system is an important convenience for passengers. It ensures that if a travel is not completed due to a railway error or inconvenience, the passenger receives a proper refund.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Just make sure you file the TDR on time, select the correct reason, and keep your records safe. By filing the TDR within the timeframe and following the rules, you can easily get a full or partial refund.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thus, IRCTC&#8217;s TDR process is designed in the best interest of passengers\u2014to ensure that everyone receives both the service and security of their journey.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When it comes to long journeys, the first thing that comes to everyone&#8217;s mind is trains. Traveling by train is hassle-free, and we often arrive at our destination without even realizing it. However, sometimes trains are cancelled or delayed for various reasons. This often causes some inconvenience. In such situations, it&#8217;s difficult to understand how [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4508,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[136],"tags":[914,915,916],"class_list":["post-4507","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-indian-railways","tag-process-to-file-a-tdr","tag-tdr","tag-tdr-process"],"_links":{"self":[{"href":"https:\/\/www.zoopindia.com\/blog\/wp-json\/wp\/v2\/posts\/4507","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zoopindia.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.zoopindia.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.zoopindia.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zoopindia.com\/blog\/wp-json\/wp\/v2\/comments?post=4507"}],"version-history":[{"count":1,"href":"https:\/\/www.zoopindia.com\/blog\/wp-json\/wp\/v2\/posts\/4507\/revisions"}],"predecessor-version":[{"id":4509,"href":"https:\/\/www.zoopindia.com\/blog\/wp-json\/wp\/v2\/posts\/4507\/revisions\/4509"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.zoopindia.com\/blog\/wp-json\/wp\/v2\/media\/4508"}],"wp:attachment":[{"href":"https:\/\/www.zoopindia.com\/blog\/wp-json\/wp\/v2\/media?parent=4507"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.zoopindia.com\/blog\/wp-json\/wp\/v2\/categories?post=4507"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.zoopindia.com\/blog\/wp-json\/wp\/v2\/tags?post=4507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}